Last updated August 25, 2026
Under Deck Oasis, operating under the umbrella of OASIS EXTERIORS LLC (“Under Deck Oasis,” “we,” “us,” or “our”), respects your privacy. This policy applies to information collected through this website, communications with our team, and forms or services linked from or embedded in the website.
Information we collect
Information you provide
We may collect information you provide when requesting a quote, contacting us, submitting project photos and dimensions, applying to become a dealer, applying for employment, making a payment, requesting service, or otherwise communicating with us. Depending on the form, this may include:
- Name, email address, telephone number, mailing address, and ZIP code.
- Deck dimensions, project address, photographs, sketches, finish preferences, and installation details.
- Company, contractor, dealer, professional-license, and service-area information.
- Employment history, qualifications, references, and other application information.
- Invoice, project, transaction, and payment-confirmation information.
Payment-card and similar financial information is submitted through hosted payment providers. Their handling of that information is governed by their own privacy and security terms.
Information collected automatically
When you visit the website, hosting systems and third-party services may automatically receive information such as your IP address, browser and device type, referring page, pages viewed, and date and time of access. These technologies may use cookies or similar tools for security, functionality, performance measurement, or form operation.
How we use information
We may use information to:
- Respond to questions and prepare project estimates.
- Plan, schedule, install, service, and support Under Deck Oasis systems.
- Process payments and maintain transaction records.
- Evaluate dealer and employment applications.
- Communicate about an existing project, product, service, or application.
- Operate, secure, troubleshoot, and improve the website and our business.
- Comply with legal requirements and protect our rights, customers, personnel, and property.
How we share information
We may share information with employees, installation crews, dealers, contractors, and service providers when reasonably necessary to respond to a request or complete a project. We may also share information with companies that provide website hosting, forms, payment processing, email, analytics, document delivery, and other business services.
We may disclose information when required by law, legal process, or a valid government request, or when reasonably necessary to prevent fraud, protect safety, enforce agreements, or protect legal rights. Information may also be transferred as part of a merger, financing, reorganization, sale, or transfer of all or part of the business.
We do not sell personally identifiable information for money.
Third-party forms and websites
The website uses or links to third-party services, including Jotform, Formstack, payment services, social-media platforms, and independent dealer websites. Information submitted directly to a third party is also subject to that party’s privacy policy. We encourage you to review those policies before submitting sensitive information.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including project administration, warranty support, recordkeeping, dispute resolution, and legal compliance. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and privacy requests
You may choose not to provide personal information, although some services cannot be provided without it. You may unsubscribe from promotional email using the link in the message. Depending on where you live, applicable law may provide rights to request access to, correction of, or deletion of certain personal information.
To make a privacy request, email info@underdeckoasis.com. We may need to verify your identity before completing a request.
Children’s privacy
This website is intended for adults seeking home-improvement, professional, payment, warranty, or employment information. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The revised version will be posted on this page with a new “Last updated” date.